1.
Privacy Policy
Privacy Policy is part of our Terms and Conditions. This Privacy Policy explains how Eco Mall handles your personal information, which we collect, store and use. By reviewing this privacy policy or using the Eco Mall’ website, you express your agreement and acceptance of this policy and consent to our collection, storage, transfer and other use of your information as is described in the policy. This policy may be subject to change. If you continue to use Eco Mall after updates are posted, you must agree to the revised policy. You will not be able to use our site’s services if you don’t agree to the policy.
1.1
Collection
When
you use our Services, we may collect your personal information. This includes:
1.
Identifying
information (including but not limited to Name, Email Address, Address, Phone
number)
2.
Demographic
information (including but not limited to Gender, Age, Ethnicity)
3.
Identify
verification information
4.
IP
address, standard web log information
5.
Payment
and billing information
6.
Cookies
and similar tracking technologies
7.
Additional
information required by law
We
may collect your personal information:
1.
From
you directly during the creation of your account.
2.
From
you directly during the verification of your account.
3.
From
others when they import or sync email accounts with us or send registrations
invitations.
4.
From
our partners and affiliates.
5.
From
any third party.
1.2 Use personal Information
1.2.1
For site functions
First
and foremost, your personal information allows us to provide the Eco Mall
site’s services to you, and also to improve the site and products. When making
a sale or purchase, information such as email address, shipping address, and
billing and payment information will be shared with the other member involved.
We expect that both parties will respect the privacy of the other member.
Collecting your personal information allows us to give you access to your purchase history, feedback ratings, and other functions.
1.2.2
Allows Use to Contact You
The personal information we collect allows you to be connected with Eco Mall' latest announcements, deals, and events. If you would like to opt out of our mailing list, you may do so from within your account settings. This also allows us to communicate with you about updated policies.
1.2.3
Target Advertisements and Marketing
Eco
Mall uses cookies to record the purchases that users make, as well as the pages
which visitors browse when visiting the site. This allows us to make the site
easier for you to browse, and also allows us to gather data to understand your
interests and buying patterns. We may use this to help us deliver relevant
advertising to you. Please note that this will not stop general advertisements
from being presented, only customized advertisements based on your interest.
We do not recommend that you turn off cookies through your browser, as some cookies are necessary for the site to function properly.
1.2.4
Enforce our policies and resolve disputes
We
use your personal information to verify and authenticate your identity. This
allows us to enforce or apply our terms and conditions.
We
may release Personal Information if we believe release is appropriate for legal
compliance and law enforcement. This may include facilitating court proceeding,
protecting the rights, property, or safety of Eco Mall, our users, or others.
We will inform you before we use your personal information for any other reason than stated in this privacy policy.
1.3
Accessing personal information
Eco Mall will retain your personal details only if necessary, to resolve disputes and ensure compliance with our Terms and Conditions, and for other possible reasons. However, we may delete your personal information if we decide it is no longer needed.
1.4
Eco Mall chat system
We provide an instant messaging system, in which you can communicate directly with us or other users and stores. The chat system may be monitored to enforce our terms and conditions. For example, monitoring the chat systems help us ensure that users do not misuse the chat system to avoid Eco Mall’ fees.
1.5
Security
Eco Mall takes the security of your personal information seriously. We have security tools in place to ensure that it is secure, and is not accessed by any unauthorised party. We don't store your credit card information on our site. We encrypt sensitive information, such as passwords. However, we are not responsible for any breaches and do not guarantee that your information will remain private. We are not responsible for privacy practices of other third-party websites.
1.6
Sharing information
1. We
share your Personal Information with service providers to help us provide our
services and fulfil our contracts with you.
2. If
we are involved in a merger, we may share this information with another
company.
3. We
may share information with a third party E.g. sending physical letters to
you. We require the third party to take precautions, but we are not responsible
for their negligence.
4. Other
members, to resolve a dispute after signing a dispute tribunal form.
5. Legal authorities, if required in cases of suspected fraud or law enforcement purposes.
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below
1.7
Minors
The
Site is not intended for individuals under the age of 12. We do not
intentionally collect Personal Information from children. If you are the parent
or guardian and believe your child has provided us with Personal Information,
please contact us at the address above to request deletion.
